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Open Smart Cities Expert

Location: Montréal

OpenNorth is looking for two Open Smart Cities Experts with advanced analysis and policy experience, and project leadership background.

Note: this is a mid-level position.

The Government of Canada announced that Evergreen, working in partnership with OpenNorth, their Future Cities Canada collaborative platform and numerous non-profit institutions, foundations and stakeholders across Canada, will receive funding over two years to deliver activities from the new Smart Cities Community Support Program (SCCSP). The funding supports capacity-building services for communities nationwide, including the establishment of a national one-to-one advisory service for open and smart communities and cities. OpenNorth is the lead technical partner of this consortium responsible for the one-to-one advisory services. The SCCSP runs from October 2018 until March 2020.

Open North

Founded in 2011, OpenNorth is Canada’s leading not-for-profit organization specialized in open data, open government, community engagement, open smart cities and civic technology. We work with Canada’s largest, most innovative, and connected cities. Our network extends across the country and globally through communities of practice and open government partners. Our work promotes the effective use of data as infrastructure facilitating sustained engagement between government, civil society, and the public.

Job Description

As part of the OpenNorth team under the leadership of the Executive Director, and working in close coordination with Evergreen and program partners, the successful candidate will work under the supervision of OpenNorth’s SCP Program Chief Technology Officer (CTO) and the Executive Director. The SCP Program team includes two Open Smart Cities Experts and two Junior Open Smart Cities Analysts with advanced ICT experience, managerial backgrounds, smart cities domain expertise. OpenNorth’s SCP Program team focuses on specific domain areas: data management, governance, citizen engagement, software. The division of labour between the two Open Smart Cities Experts will be determined according to the team’s composition. All candidates for SCP Program positions should demonstrate advanced knowledge in all SCP Program domain areas above. They will work closely with OpenNorth’s Applied Research Lab and coordinate the input of SCCSP Program partners and clients.

The successful candidate will draw upon their strong analytical background, their background in quantitative data analysis, their experience in the social sciences, and their own critical thinking for their work throughout the program. They will assess and evaluate smart city issues, monitor select Canadian communities for progress, create guidance materials, and deliver guidance materials to Canadian communities. They will be able to assess and evaluate technical problems found in cities, ranging from programming and software architecture, to data collection and analysis, and conduct research in order to provide guidance. They will apply their technical knowledge to their understanding of civic and socioeconomic issues in Canadian communities, and critical data issues such as data literacy, digital divides, and social equity in the application of technologies. They will be able to synthesise information from multiple different bodies of knowledge, to provide advice to Canadian communities.

This position is located in Montréal


  • Develop SCP Program domain areas curriculum content
  • Conduct desk research on key domain areas, synthesising academic and non-academic literature
  • Design and conduct quantitative and qualitative research on Canadian communities to diagnose maturity levels and assess problems
  • Monitor progress of Canadian communities throughout the duration of the program
  • Manage individual cases from cities and communities
  • Provide deep analysis on specific open smart city capacity building domains as they apply to individual cases
  • Maintain the case management system - track and record interactions with communities
  • Internal communication and coordination
  • Manage Junior Analysts, in coordination with the second Open Smart Cities Expert
  • Advance a coordinated research agenda with the Applied Research Lab
  • Activity tracking and monitoring, performance measurement
  • Reporting on program activities for OpenNorth. Contribute to program-wide reporting

Requirements and Background

  • Leadership position in a non-profit or private company in a specific research field
  • Research interests and demonstrable record of thinking on (open) smart cities
  • Case management experience; use of a CRM for case/client management
  • Effective team work experience
  • Experience designing, organising, and conducting a research project in urban issues in a social science field
  • Demonstrable critical thinking skills through a research project on urban issues
  • Graduate degree in a relevant field
  • Speak, write English (native proficiency)
  • Speak, write French (native proficiency)
  • Knowledge of open smart cities, urban planning and open data practices across Canada and internationally
  • Proficiency in an object-oriented programming language
  • Database management experience


The ideal candidate will not only have an impressive technical background, but a positive, proactive attitude and drive in self improvement.

  • Ability to work in fast paced environments, juggling multiple cases with a range of complex situations and needs
  • Ability to synthesise multiple sources and types of information, from different bodies of knowledge
  • Ability, and eagerness, to research and comprehend new topics outside the candidate’s area of expertise
  • Ability to lead knowledge and capacity building processes in organisations
  • Complex problem-solving
  • Excellent interpersonal and communication skills

Terms of the Position

This is a permanent position to be filled by early January 2018.
Regular hours, Monday to Friday, with occasional evening and weekend work.
This position is located in Montréal in OpenNorth’s office in the Mile-End.

This position could be extended beyond the duration of the Smart Cities Community Support Program. We are especially interested in candidates with long-term career interest and availability.
Our office is located in Montréal, but mobility will be expected in Canada, depending on program needs and activities.

Competitive salary, to be discussed according to experience.
Note: this is a mid-level position.

How to Apply:

Please attach a single PDF file that includes a cover letter, your resume and your salary requirements to: jobs at
Interviews will be conducted either during the week of December 17-21, or January 7-11
NB: Only the selected persons will be contacted for a telephone pre-selection interview.

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